Last Updated: 2025-01-03

Andale Plugins (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website (https://www.andaleplugins.com), use our products and services (“Plugins”), or interact with us. By using our website or Plugins, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide:

  • Account Information: When you purchase a Plugin, request support, or subscribe to updates, you may provide personal information such as your name, email address, and payment details.
  • Support Requests: Information shared with us through support tickets or emails, including details about your WooCommerce or WordPress setup, is collected to assist you.

1.2 Automatically Collected Information:

  • Usage Data: We may collect information about how you interact with our website and Plugins, including IP addresses, browser types, device information, and usage statistics.
  • Cookies: Our website uses cookies to enhance your browsing experience and gather analytics. You can control cookie settings through your browser.

1.3 Third-Party Information:

  • We may receive information from third-party platforms (e.g., WooCommerce Marketplace) when you purchase or use our Plugins.

2. How We Use Your Information

2.1 To Provide Services:

  • Process orders and transactions.
  • Deliver and maintain our Plugins.
  • Respond to your inquiries and provide support.

2.2 To Improve Our Offerings:

  • Analyze usage patterns to enhance our website and Plugins.
  • Develop new features and functionalities.

2.3 To Communicate with You:

  • Send updates, promotional offers, or important notices about your Plugins.

2.4 Compliance and Legal Obligations:

  • Comply with applicable laws and regulations.
  • Enforce our Terms of Service and other agreements.

3. Sharing Your Information

3.1 With Service Providers:

  • We may share your information with third-party vendors who assist us with payment processing, customer support, or website hosting. These providers are contractually obligated to protect your information.

3.2 Legal Requirements:

  • We may disclose your information to comply with legal obligations, enforce our agreements, or protect our rights.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Collection and Retention

4.1 Comments:

  • When visitors leave comments on our website, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam.
  • An anonymized string created from your email address (a hash) may be shared with the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available here. Upon comment approval, your profile picture (if applicable) becomes visible to the public alongside your comment.

4.2 Media:

  • If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from uploaded images.

4.3 Cookies:

  • If you leave a comment on our website, you may opt to save your name, email, and website in cookies for your convenience. These cookies will last for one year.
  • Temporary cookies may also be set during login to verify browser compatibility, and login cookies persist for up to two weeks when the “Remember Me” option is selected. If you log out, these cookies will be removed.

4.4 Embedded Content:

  • Articles or pages on our website may include embedded content (e.g., videos, images, articles). Embedded content behaves as though you have visited the originating website, which may collect data, use cookies, and track your interactions. We are not responsible for the privacy practices of these third-party websites.

4.5 Data Retention:

  • Comments and their metadata are retained indefinitely to facilitate follow-up comments without moderation delays.
  • For registered users, personal information is stored in user profiles and can be accessed, edited, or deleted by the user, except for usernames. Administrators may also access and edit user information as necessary.

5. Your Rights

5.1 Access and Correction:

  • You can request access to your personal information or request corrections to inaccuracies.

5.2 Data Deletion:

  • You may request that we delete your personal information, subject to legal or contractual obligations.

5.3 Opt-Out:

  • You may opt-out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to protect your accounts and devices with strong passwords and other security measures.

7. Third-Party Links

Our website or Plugins may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

8. International Users

If you are accessing our website or Plugins from outside Mali, please note that your information will be transferred to and processed in Mali, where data protection laws may differ from your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Last Updated” date. Your continued use of our website or Plugins constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Andale Plugins
Email: support@andaleplugins.com
Website: https://www.andaleplugins.com